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Frequently Asked Questions

Quick answers about how the matching service works.

Is RoofRatesPro free?

Yes — the service is free to homeowners. Our matched roofing partners pay a referral fee, which keeps the comparison free for you.

How long does the form take?

About 60–90 seconds. We only ask for the details a roofing professional needs to give you a meaningful quote.

Who will contact me?

One or more vetted roofing improvement companies matched to your ZIP code. By submitting the form you authorize them — and RoofRatesPro — to reach out by phone, SMS, and email. Standard message and data rates may apply.

How quickly will I hear back?

Typically within 24 hours, though response time depends on the matched partner’s workload and your local market.

Can I opt out?

Yes. Reply STOP to any SMS, ask the caller to remove you, or contact us via the Contact page. You can also exercise your privacy rights described in the CCPA notice.

Why do you ask about my credit?

Some financing options offered by roofing partners depend on a credit range. We do not pull your credit report — we just ask for a self-estimate so we can match you with the partners most likely to be a good fit.

Is my data secure?

Submissions are sent over HTTPS and stored using commercially reasonable safeguards. See our Privacy Policy for the details.

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